1. Refund Eligibility:
- Refund requests must be made within 3 days from the payment date.
- Refunds are only applicable if the student has not accessed more than a certain percentage (20%) of the course content.
- No refunds will be issued for courses where the student has completed more than 20% of the course.
- The refund will be issued after deducting taxes and processing fees from the refund amount.
2. Non-Refundable Cases:
- No refunds will be provided for promotional or discounted courses.
- Refunds will not be issued for courses purchased during special sales or offers.
- Customised courses, workshops, or one-on-one coaching sessions are non-refundable.
3. Refund Process:
- All refund requests must be submitted in writing via email to our support team.
- Once the refund request is received and reviewed, the amount will be processed within 7-14 business days.
- Refunds will be credited back to the original method of payment.
4. Partial Refunds:
- If a student withdraws after accessing a portion of the course, a partial refund may be offered at the company’s discretion.
- The amount refunded will be calculated based on the proportion of the course completed.
5. Course Cancellations:
- In the event that the company cancels a course, students are entitled to a full refund regardless of the course progress.
- Alternatively, students may choose to transfer their enrollment to another course of equal value.
Repayment Policy
1. Payment Plans:
- Students may have the option to pay for courses in instalments.
- The specified due dates must complete all instalment payments to continue accessing the course.
2. Late Payments:
- Late payments may incur a penalty fee of 50/- Rs per day, which will be added to the outstanding balance.
- If a payment is overdue by more than 3 days, access to the course may be temporarily suspended until payment is made.
3. Missed Payments:
- If a student misses multiple payments, the company reserves the right to terminate the student’s enrollment in the course.
- Outstanding balances must be paid in full before re-enrollment or access to additional courses is granted.
4. Payment Adjustments:
Any discount or adjustments in the Fee must be approved by the company and will be documented in writing.
5. Course Completion and Certification:
Students must complete all payments before receiving a course completion certificate or any other credentials associated with the course.
6. Payment Methods:
- The company accepts various payment methods, including credit/debit cards, bank transfers, and online payment gateways.
- All payments must be made in the currency specified by the company.